Prabhakar Kasi iOS Developer, Front End Developer

Apple TV Remote Connectivity Issue – It stopped working after iOS 15.1 Update for family members

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Apple TV Remote Connectivity Issue

It is too easy to loose Apple TV Remote (physical one named Siri Remote), which I did few years back and have been using the “Apple TV Remote App” ever since. All members in my family has been be using the remote app from their respective iPhones’ comfortably.

In iOS 11, “Apple TV Remote App” was no longer a “App” and it was accessible from Control Center instead. Initially this transition was not intuitive but we figured it out and it was working fine.

With iOS 15.1 update, other than me, other family members have not been able to connect to Apple TV using the control center “Apple TV Remote”. Whenever we tried it kept searching and it would eventually give up.

Apple TV Remote Connecting Issue
"Searching for Apple TV" - connectivity issue

Another issue, I have been running into is that “Apple TV Remote” from control center looses connectivity whenever iPhone sleeps or locks (Apple Discussions). The result would be the same as the above image.

How to fix these two issues?

Fix for Issue #1

In order to fix “Apple TV Remote” (from control center) unable to connect with Apple TV, we had to “Add New User…” from Apple TV Settings for all family members. I figure this out by randomly exploring the Apple TV Settings

Apple TV Settings - Add New User
Adding family members to Apple TV fixes the issue. Settings -> Add New User...

I ran into this user guide much later from Apple


Add a family member to your Apple TV

1. Open Settings on Apple TV.

2. Go to Users and Accounts > Add New User, then enter a new Apple ID.

https://support.apple.com/guide/tv/multiple-users-atvb59ec8e2e/tvos

Once this settings is tapped on the TV, the follow setup appeared on iPhone of family members

Apple TV - iPhone - Add New User Steps
Steps to Join Apple TV for Family Members

Issue #2 – Fix

I also figured a work around solution for “Apple TV Remote” looses connectivity whenever iPhone sleeps or locks which is still unanswered in Apple discussions (on Dec 6, 2021)

So far phone restart has been helpful for me. After phone restart this issue gets fixed by itself but it pops back again after sometime.

At this point, phone restart seems to be best work around until Apple comes up with a fix in next iOS release, potentially in iOS 15.2 or later.

Prabhakar Kasi iOS Developer, Front End Developer

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